POSITION SUMMARY
Reporting to the Parts Supervisor, the Parts Coordinator is responsible for liaising with customers regarding parts, for purchasing parts/components, and for preparing and entering all customer parts quotes. The summary is to be used as a guideline only and may not incorporate all functions of the job.
- Actively promote Timberland’s parts business to existing and new customers
- Proactively prospect for new part sales business
- Maintain systems such as filing, correspondence tracking, as well as searching internal systems and/or accessing departmental information to track information
- Receive and review orders for clarity, accuracy, and completeness and input into systems
- Liaison with production control, engineering, accounting and shipping departments
- Maintain progress payment files and payment schedules
- With guidance from the Parts Supervisor, achieve annual sales and profit goals
- Proactively contact existing customers to provide priced parts list for their equipment
- Ensure estimates of cost presented for proposals are accurate and backed up with sufficient documentation for future analysis
- Negotiate, and place orders for required materials to ensure timely delivery
- Monitor open transactions through to completion and inform as necessary, vendors, requisitioners and appropriate management on order status
ATTRIBUTES WE SEEK
- Previous parts/inside sales experience in a manufacturing environment
- Experience prospecting for new business
- Post-secondary education in business, engineering or supply chain
- Mechanical aptitude an asset
- Experience reading engineering drawings
- Proven ability to respond in a timely manner to customer requests
- Strong computer skills in MS Office
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, your application will not consider.
Accessibility accommodations are available on request for candidates taking part in the selection process.